Patient Registration / Patient Demographics
Getting complete and accurate information from patients at the point-of-service and accurately capturing the information in your revenue cycle system is not only essential to the success of your revenue cycle but also enables multivariate population health analytics.
Inaccurate capture of patient demographic information causes claim denials, and consequently and delayed payments. Research shows that healthcare organizations lose as much as 7% of their annual revenue due to errors in demographic data capture. Establishing a clear and standardized process for collecting patient demographic information helps safeguard against critical mistakes being made at an early juncture. Accurate demographic collection increases the rate of clean claim submissions while reducing payment delays and denials.
Utilize Harrington MBS Patient Registration Services to improve accuracy and optimize your revenue cycle.
DEMOGRAPHIC ENTRY AND VERIFICATION
We validate and update the following patient information on the practice management system:
- Legal name, gender, address, phone numbers (work/home/mobile)
- Social security numbers for identification
- Health insurance information and policy details
- Medicaid or Medicare policy
- Contact information for the person who is responsible for payments
- Special requirements (interpreter, stretcher access, etc.)
WHAT TO EXPECT WITH HARRINGTON MBS PATIENT REGISTRATION SERVICES
Rest easy, knowing you have a partner who knows the intricacies of revenue cycle management and business processes and an entire team of process experts on your side. Our team is committed to deeply understanding your organization’s functions from high-level to low-level nuances and helping you achieve total efficiency.
Our associates are equipped with expertise in all major revenue cycle systems ensuring:
- Improved productivity and accuracy of patient demographic information capture.
- Increased clean claim submission.
- Reduced demographic related denials.
- Real-time collaboration and reporting through our client portals.
- Detailed status updates and reporting on a weekly basis.